Information About Changes & Cancellations

Our priority is to process and ship out orders as quickly as possible. For this reason, once it has been confirmed, it is not possible to modify or cancel an order.

Changes & Cancellations

Once you receive confirmation of your order, we are unable to make any changes. If you made an error in entering your shipping information and your package is unclaimed or returned to us due to address error or refusal on delivery, we will charge you the return freight which will vary according to your location.

Error in Order

<p>Once your order has been shipped, we will email you a tracking number. If you did not receive a tracking number, please contact us at <a href="mailto:info@nuknuuk.com">info@nuknuuk.com</a> for assistance.</p>

Order Tracking

Information About International Shipments

We currently ship exclusively to Canada and the continental United States. We are unable to process orders outside of these countries.

International Shipments

We include the option to add your email to our waitlist, if the item will be restocked. All limited-edition styles will not have a waitlist option.

Out of Stock

Information About Out of  Stock Notifications

Once the item and size you signed up for is back in stock, you will receive an automated email with a direct shop link.

Out of  Stock Notifications

Still have a question? Email us, we'll do our best to respond within 24 business hours.

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